Privacy Policy

As a potential client of Latcarrier, you entrust SIA “Latcarrier” (hereinafter “we” or “Latcarrier”) with your personal data or the personal data of your employees and agree that we process them in accordance with our Privacy Policy (hereinafter Policy).
In this Policy, you will find all the information about what personal data we collect and process, the purposes for which we use them, how long we store them, and other information about your data. Please read the Policy carefully, and if you have any additional questions, contact us using the contact information provided in this Policy.
Please note that the Policy may be changed, supplemented, or updated, about which Latcarrier will inform you using the contact information you provided.

Personal Data — any information that can be used to identify a person, as well as any information about an already identified person.

What personal data do we process and why?
We rely on our corporate clients and their employees to comply with data protection law requirements when providing us with personal data, including the obligation to inform employees about the transfer of data to business partners.
If you wish to receive a price offer and provide us with your contact information by filling out one of our contact forms on our website or by contacting our specialist by phone and providing information (name, surname, company, email address, phone number, information related to the cargo, etc.), we will use this data based on your consent to contact you and provide a price offer, as well as, if necessary, clarify information related to the cargo or service provision.

Data processing period — throughout the service provision period and longer if necessary for the protection of our interests and rights in connection with claims or complaints against us.
If you agree to receive Latcarrier news, we will process your personal data (name, surname, email address, phone number, address) to provide you with such information in your chosen way — by email, SMS, or any data transmission application or channel.
Legal basis for data processing — consent.
Data processing period — the entire period of your consent. Information about data processing and evidence of your consent may be stored longer.

From what sources do we collect your personal data?
We receive your personal data only from you. You directly provide us with the data.

In what situations and to whom do we disclose your personal data?
To provide the service, we will share your data with partners and subcontractors (transport service providers, insurance service providers, and other service providers), as well as with intermediaries involved in providing these services, such as insurance brokers.
We may transfer your data to other data recipients who help us provide services to you. These parties may include database maintainers, database administration service providers, data center and cloud computing maintainers, direct marketing service providers, market research or business analysis service providers. In each case, we provide data processors with only the data necessary to perform a specific task or provide specific services. Our engaged data processors may process your personal data only according to our instructions and may not use them for other purposes or share them with others without our consent. Additionally, they are obligated to ensure the protection of your data in accordance with applicable legal requirements and our written agreement, which, among other things, provides for the irreversible deletion of your data after completing our task or ending cooperation.
Data may also be transferred to competent authorities or law enforcement agencies, such as the police or supervisory authorities, but only in response to their requests and only if necessary under applicable laws, in cases and procedures specified by law.

In which regions and jurisdictions do we process your personal data?
We process your personal data only within the European Union and the European Economic Area. Data may be transferred outside the European Union and the European Economic Area only in accordance with data protection law requirements.

How secure is your data?
We respect your privacy, so the security of your personal data is our priority. We use appropriate organizational and technical measures to ensure the continuous security of your personal data and compliance with data protection laws and our internal rules, including Latcarrier’s commitment to ensuring the confidentiality of client personal data.
We comply with data protection law requirements and in each data processing process take care to collect only the information necessary to achieve the purposes specified in this Policy.

What rights do data protection laws grant you, and how can you exercise them?
Data protection laws grant you rights that you can freely exercise by contacting us. We are committed to ensuring the possibility of exercising your rights.

Rights to receive information about whether we process your personal data and, if so, what data. You have the right to receive our confirmation about whether we process your personal data and the right to access your processed personal data, information about the purposes of data processing, the categories of processed data, the categories of data recipients, the data processing period, and the data sources.
Most of this information is provided to you in this Policy, and we believe it will be useful to you.
Rights to request personal data changes if your personal data has changed or you believe that the information we have about you is inaccurate or incorrect, you have the right to request to change, update, or correct this information.
Right to withdraw consent. As we process your personal data based on your consent, you have the right to withdraw your consent at any time, and we will stop processing your data based on this consent. The withdrawal of consent does not affect the legality of the data processing carried out before the withdrawal. Please note that withdrawing consent may affect our ability to provide services to you. For example, withdrawing consent to use contact information may make it more difficult to communicate with you, which may affect the fulfillment of your request or the execution of a concluded agreement.
Right to address the Data State Inspectorate. If you believe that we process your data in violation of your rights and legitimate interests as defined in applicable laws, you can file a complaint with the supervisory authority — the Data State Inspectorate (, but we will always be grateful if you first contact us with your complaint.

Why do you need to provide us with your personal data?
We respect your privacy, so you have the right not to provide us with your personal data. However, if you decide not to provide us with your personal data, we will not be able to provide you with transport and logistics services or achieve other purposes mentioned in this Policy. In any case, we will only collect from you the information necessary for a specific, clear, and lawful purpose.

How to contact us?
For questions about the processing of your personal data or to exercise your rights, we invite you to contact us by email at or by phone at +371 26805095.

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More information about cookies, their use, and opting out can be found here.
Vējstūru iela 31, Latgales priekšpilsēta, Rīga, LV-1063
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